Privacy Policy

1. Introduction

Te Pō ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Information provided in contact forms or course enquiries
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process course bookings and enquiries
• To communicate with you about your bookings, enquiries, or our services
• To send you updates, newsletters, or promotional materials (with your consent)
• To respond to your questions and provide customer support
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, or website hosting.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Privacy Act 2020 (New Zealand), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@tepo.nz.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@tepo.nz
Website: Contact us